Giving & Receiving Feedback

Description

Feedback fails in two directions. It is given badly, and it is received defensively. This module addresses both sides of that exchange.

What this course covers:

• Encouraging feedback and developmental feedback, and when each fits
• The difference between descriptive and evaluative feedback
• Giving feedback so it can actually be acted on
• Tips for receiving feedback without shutting down

A short video module for anyone who gives or receives feedback as part of working with others.

System Requirements

See System Requirements in the Coggno Knowledge Base

Author

LearningPlanet Limited

131 Courses

LearningPlanet helps build the confidence and skills of your staff members as it provides on-going training refresher skills and knowledge available anytime, anywhere.

In today’s busy environment people want knowledge when they need it rather than waiting for a set training course date.

Staff members often need to know how to do something straight away. They have an angry customer, conflict situation or need a refresher on a key skill instantly. LearningPlanet^® allows them to do that.

Our courses are designed to be short sharp and to the point removing all the usual waffle and padding other courses offer.  You will receive a workbook to personalise the learning to your individual business environment and have a record of learning that you can refer back to.  Upon completion of each course you will also receive a LearningPLanet certificate of completion.