Small Business Success
Last Updated 10/2022
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What you'll learn
Sales comes naturally to some, but not everyone. In this course, we’ll talk about creating and marketing your personal brand and developing a sales process. We’ll also go over some different sales methods to help you maximize your sales strategy and bring in more profit.
Skills covered in this course
Description
As the owner of a small business, you are faced with the unique challenge of wearing the many hats of HR, marketing, sales, operations, and management. Successfully manage the ins and outs of a small company with our small business training courses.
The owner of a small business wears many hats. You have to be an accountant, sales manager, HR department, recruiter, idea generator, finance manager, and more. Our small business training videos help business owners learn all of these essentials to manage their business more successfully. Whether managing your payroll practices or navigating the ethics of the workplace, these small business training videos will help you run your business smoothly and efficiently.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
Making the Workplace Safer and Smarter
HSI (Health & Safety Institute) is a recognized leader in Environmental, Health and Safety (EHS) and workforce development software, training, and compliance solutions.
HSI is your single-source partner for EHS, Compliance, and Professional Development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, we help safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. We are a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical SDS management, and more, integrated with our content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner.
Small Business Success
Sales as an Owner
Are you a small business owner? If so, then you're likely overwhelmed with the amount of work you have to do yourself. You may have to produce or manufacture your product. You may have to handle hiring or accounting. You are likely the one to sell your product or service. But what if sales isn't your thing? Sales comes naturally to some, but not everyone. If you fall into this category of business owners, then you'll benefit from learning a few sales concepts and methods that we'll cover in this course. We'll talk about creating and marketing your personal brand and developing a sales process. We'll also go over some different sales methods to help you maximize your sales strategy and bring in more profit.
Building Relationships
What does your business network look like? Is it vast, reaching across multiple industries and various levels? Is it small but rich in talent? Is it really small and in need of development? Regardless of its size, you should always be building your business network. This could include mentors and people you call on for help, direction, and insight. It could include prospective clients or references. Perhaps it's fostering connections within your own company. In order to grow your network, you must know how to successfully build relationships. That's what this course is all about. We'll look at using engagement and selectivity to create valuable business relationships that last.
Business with Family and Friends
When doing business with friends and family, there are typically more feelings involved. Therefore, the rewards can be greater. But so can the conflict. What are some strategies you can apply to business with friends and family? And how can you overcome issues when they do arise? That's what this course is all about. We'll talk about defining people's roles and responsibilities and go over two basic methods for resolving conflicts. We'll also discuss the importance of healthy communication and setting clear expectations and policies.
Ethics for Small Businesses
There are ethical pitfalls everywhere for small business owners. These are things that could cost you your reputation, damage trust within your company, and even bring legal ramifications. One seemingly minor infraction can devastate you and your company, if you're not educated. In this course, we'll cover ethical issues you may face like conflicts of interest, bribery, nepotism, intellectual property theft, fudging numbers, harassment and discrimination, exploiting your employees, and writing fake reviews. We'll go over ways to deal with ethical issues and learn how to avoid them in the first place.
Hiring for Small Businesses: Posting the Job
As a small business owner, the responsibility of hiring people likely falls on you. This course is designed to help you with that task by going over how to post a job opening. We'll give you tips on how to recruit. We'll discuss what to put in your job ad including how to write a clear job description and learning how to sell your company to potential employees. Lastly, we'll talk about where to post your job ad. We'll go over using some different social media sites, using your company website, and reaching out to local business groups.
Hiring for Small Businesses: Conducting the Interview
You've posted a job ad and received resumes from applicants who are interested. What's next? Hopefully, you've sorted these submissions into yes, no, and maybe piles, so now it's time to conduct interviews. In this course, we'll go over the interview process. We'll
include how to do a screening interview over the phone, how to determine who should do the interviewing, and how to pitch your company. We also cover what questions to ask to really get to know the candidates and their qualifications. And lastly, we'll discuss
checking references and extending an offer.
Hiring for Small Businesses: Onboarding
Getting your new hire set up for success is perhaps the most critical step in hiring someone into your small business. From getting proper paperwork completed, to making introductions, to training them on all of their job duties, there's a lot to accomplish. In this course, we'll walk you through everything you need to know to get someone successfully onboarded. We'll discuss what needs to be done before the first day, on the first day, as well as what should be completed within the first 30 days.
Small Business HR Laws: For All Sizes of Businesses
One of the most daunting tasks of owning a small business is understanding the federal HR laws that apply to you. These laws differ depending on the size of your business. This series is designed to help you understand the various laws so you're able to stay compliant. Your state or city may have additional requirements that you'll need to follow as well, so always consult with an employment attorney in your area to make sure you are in compliance with all relevant laws. In this first program, we'll discuss the federal laws that apply to businesses of every size.
Small Business HR Laws: For 15 or More Employees
One of the most daunting tasks of owning a small business is understanding the federal HR laws that apply to you. This series is designed to help you understand the various laws so you're able to stay compliant. These laws differ depending on the size of your
business. If your business has grown to 15 or more employees, there are new laws that apply to you, in addition to the ones we covered in the last program. Here we'll talk about the laws that apply specifically to companies with 15 or more employees. All of these laws deal with different types of discrimination.
Small Business HR Laws: For 20 or More Employees
One of the most daunting tasks of owning a small business is understanding the federal HR laws that apply to you. These laws differ depending on the size of your business. If your small business has grown to 20 or more employees, there are new laws that apply to you in addition to the ones we covered in the previous programs. Be sure to watch those courses if you haven't already. Here we'll talk about the two new laws that apply specifically to companies with 20 or more employees.
Small Business HR Laws: For 50 or More Employees
One of the most difficult tasks of owning a small business is understanding the federal HR laws that apply to you. These laws differ depending on the amount of employees your company has. If your small business has grown to 50 or more employees, there are new laws that apply to you in addition to the ones we covered in the previous programs. Be sure to watch those courses to know what those laws are. In this program, we'll discuss the two new laws that apply specifically to companies that have grown to 50 or more employees.
Small Business HR Laws: For 100 or More Employees
One of the most difficult tasks of owning a small business is understanding the federal HR laws that apply to you. These laws differ depending on the amount of employees your company has. If your small business has grown to 100 or more employees, there are new
laws that apply to you in addition to the ones we covered in the previous programs. Be sure to watch those courses to know what those laws are. In this program, we'll discuss the two new laws that apply specifically to companies that have grown to 100 or more employees.
Big Ideas for Small Business: Tips for Building Your Website
You need a website. There is no way around that. No matter how small your business is, people want to find you online. Your website represents who you are and potential customers want to learn about you, they want to see your products and service offerings, find your contact information, and much more. The good news is that you do not have to build your website all by yourself using HTML. This program walks you through several tips to build a website that is manageable to you and gives the customers what they want.
Big Ideas for Small Business: Tips for Outsourcing
To outsource or not to outsource, that is the question! You and the team you have organized to run your small business have too many tasks and jobs. And you are all spending time, or maybe wasting time, working on tasks that do not fall within your strengths. At what point should you consider outsourcing those items? And when you do decide to outsource, where do you begin? That's what we will talk about here. We will quickly review a cost-benefit analysis to determine the need and then cover several tips to help you strategically outsource the specific items that are weighing you down.
Big Ideas for Small Business: Tips for Printing
Thankfully, printing has evolved from the old laborious process that it used to be, requiring rubber plates and months of work. With on-demand printing and 3-D printing, a small business can quickly and easily have almost anything printed and shipped to themselves or
directly to a customer. Whether you need thank you cards, flashlights with logos, calendars, or point of sale materials, having your materials printed is an easy and affordable option.
Big Ideas for Small Business: Tips for Shipping
Whether you're shipping products to customers or sending paperwork back and forth between vendors and suppliers, shipping is part of small business. Shipping is one of those items that seems manageable in the beginning and that slowly scales as the business grows. At some point, it becomes too much for one person to manage while managing other tasks. Here are ten tips to help you manage shipping.
Big Ideas for Small Business: Tips for Technology Management
It's an understatement to say that technology has changed the way we work. It has given us the ability to do so much more in a shorter amount of time than anyone could have ever imagined. As a small business owner it might be hard to justify investing in a new software
program because you have always done things one way. But as you grow, it will become more and more difficult to manage everything on pen and paper or through spreadsheets. Here we will review some of the technology options that can help you streamline the management of your business.
Wearing Multiple Hats
Owning a small business requires you to wear multiple hats. It's likely that your job duties are vast, ever-changing, and difficult to balance. In this program, we want to teach you how to best juggle all of your responsibilities so you can run your small business effectively. We'll talk about identifying your responsibilities by taking you through the multiple hats small business owners often wear. We'll discuss prioritizing those responsibilities and managing your time wisely. Lastly, we'll help you to recognize when it's time to delegate.
Marketing for Small Business: Marketing Plan
Marketing is an essential part of running a small business. If you're lucky you or someone on your team has a marketing background and applying that to your small business is no big deal. However, for many small business owners, that is not the case. If that is you, here are some tips to get started building a marketing plan and strategizing your marketing budget.
Marketing for Small Business: Marketing Techniques
If you're a small business owner and you don't have a marketing department or a marketing degree, this series might be just what you need to help your business grow. There are so many ways to market a business, but in order for your marketing to be successful, you need a goal and an effective strategy to reach your goal. In this program, we'll go over some marketing tactics that many companies employ. We'll discuss traditional marketing methods, more cost-effective marketing techniques, and how to set and measure your goals.
Marketing for Small Business: Tracking Marketing Metrics
Tracking your marketing results will show you what methods are working, and which ones are not. It allows you to see where your marketing time, money, and efforts are best spent. It also helps you to create a plan that grows and develops with your business. In this course, we'll discuss marketing channels, key performance indicators (KPIs) and return on investment (ROI). We'll also go over how to monitor and review your marketing activities.
Small Business Benefits Compensation: Required Benefits
As a small business owner, federal law requires you to offer certain benefits to your employees. In this course, we'll discuss what those laws are and what they mean to your business. We'll go over time off, the Family Medical Leave Act (FMLA), Workers' Compensation, Medicare and Social Security, unemployment insurance, and healthcare. State laws often have local benefit requirements as well, so be sure to check with an employment attorney to ensure that you're aware of local laws. In our other courses on this topic, we'll discuss optional and fringe benefits to consider.
Small Business Benefits Compensation: Optional Benefits
If you wish to attract and retain the best talent and keep your employees happy, then you should consider providing additional benefits beyond what's required by law. According to the Bureau of Labor Statistics, the cost to you of a benefits package is about 30% of each employee's total compensation. In this course, we'll go over several optional benefits including health insurance, vision and dental insurance, retirement, life insurance, disability insurance, paid time off and holidays, and bereavement leave. These benefits are optional, but most employees expect and want these from any employer.
Small Business Benefits Compensation: Fringe Benefits
Competing with larger businesses can be difficult when it comes to benefits. As a small business, you may not be able to offer the most expensive or generous package. However, you can provide employees and potential employees with some fringe benefits at minimal or zero cost to your bottom line. These are often just as desirable as any other type of compensation. In this course, we'll take a look at some additional offerings you can provide, including flexible scheduling, working remotely, bringing pets to work, and other attractive options.
Small Business Finance: Accounting Part 1
You had a passion or a big idea and decided to go for it, but you have little to no finance experience. Now you're trying to determine how to effectively manage your small business finances. Maybe numbers just aren't your thing and the finance part is overwhelming you. Whatever the case, this course is designed to help you better understand what's involved in accounting so you're set up for success. We'll talk about organizing your finances, reviewing costs, invoicing, accounting software, and what to do as your business grows.
Small Business Finance: Accounting Part 2
If you weren't an accounting major, some of its terminology may seem like a different language. In this second course, we define basic accounting terms and go over the accounting documents every business needs, including balance sheets, income statements, cash flow statements, and revenue forecasts. We also discuss the four general types of taxes and what the government requires of small businesses at both the state and federal level.
Small Business Finance: Payroll
If your business has employees, you have to run payroll, and payroll can mean a few different things. In this course, we go over exactly what those are.
We discuss choosing your payroll schedule, ways to pay your employees, and how to determine how much to pay, along with employee taxes. Lastly, we cover maintaining records, filing forms and depositing taxes for your small business. Always check with an employment attorney who knows the rules for your specific locality.
Frequently Asked Questions
This course is designed for employees who need to complete Small Business Success training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 142 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
