The ABC of Email Course

Do you spend ages writing each email carefully, or do you just hit ‘Reply’ and start typing? Do you review what you’ve written before you hit ‘Send’, or do you just want to tick it off and move on to the next one?

However you approach your inbox, we all want to spend less time on email. But our emails need to work — they need to be clear and concise, have calls to action that get results, reflect our organisation well, and have an appropriate tone.