Online Courses Professional Development Sales Dealing with Difficult People: Clients, Suppliers and Contractors

Dealing with Difficult People: Clients, Suppliers and Contractors

Created by: Real Projects
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English
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Self-Paced
Finish in
20 mins!
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Certificate
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What you'll learn

Identify why it’s important to know how to deal with difficult clients, suppliers and contractors
Deal with difficult clients
Recognize the four types of difficult client and how to deal with them
Deal with difficult suppliers and contractors
Manage difficult relationships with suppliers and contractors
List six steps to dealing with difficult clients

Description

Learn how to manage difficult relationships with clients, suppliers and contractors. This course examines the difficulties that can arise in business relationships, and provides detailed relationship management strategies for keeping them on course. We also look at how business relationships can break down into conflicts, and how to de-escalate these situations.

Author

Real Projects

204 Courses

At Real Projects, we create award-winning eLearning designed to inspire, engage, and empower modern workforces. Our expertly crafted courses cover a wide range of topics, from cybersecurity and leadership to AI and workplace skills—all built to integrate seamlessly with any LMS or LXP. With a focus on innovation and continuous improvement, we deliver learning experiences that drive real performance and growth. Now available on Coggno, our ready-to-go eLearning library makes it easy for organizations to access high-quality, flexible, and impactful training for teams across every industry.

Dealing with Difficult People: Clients, Suppliers and Contractors

Dealing with Difficult People: Clients, Suppliers and Contractors
Dealing with Difficult People: Clients, Suppliers and Contractors
Learn how to manage difficult relationships with clients, suppliers and contractors. This course examines the difficulties that can arise in business relationships, and provides detailed relationship management strategies for keeping them on course. We also look at how business relationships can break down into conflicts, and how to de-escalate these situations.

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