Workplace Civility: Dealing with Tears and Emotions

Description

A recent survey found that 51% of adults said crying at work is unacceptable, but almost 60% said they had done so. There's a disconnect here. The civil leader understands that tears and emotions are displays of personal distress, and it falls to the leader to respond appropriately. After completing this course, you will be more confident and better skilled in dealing with difficult emotional moments at work.

Objectives:

• Provide a safe environment for communicating
• Be a source of steadiness and do not invest in their drama
• Offer some resolution or next step

Course Features: Audio Narration, Video, Job Aids and Reference Materials

System Requirements

Supported Browsers: Chrome; Microsoft Edge; Firefox; Internet Explorer 9; Internet Explorer 10; Internet Explorer 11; Safari
Mobile Ready: Yes

Author

Mindscaling

250 Courses

Mindscaling works with best-selling business authors and speakers to capture, translate, and convert their ideas into actionable learning experiences. Mindscaling believes that, by leveraging thought leadership, everyone can scale their mind for greater impact—driving engagement and creating positive change.

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· High-quality learning design
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