Description

It's difficult to know what to do when others don't return your calls or seem to dismiss you altogether. "Ghosting" is most commonly associated with dating relationships, and when it shows up at work, it's equally frustrating. Whether you're feeling this way or helping someone else deal with a similar situation, it's good to have choices about what to do - or not do - in response. This course will prompt you to first manage your own emotions and assumptions when you feel you're being "ghosted." You will learn several options for dealing professionally with these awkward situations. By the end of this course, you will be able to choose the best response to a situation you are facing.

Objectives:

• Make the choice to manage your assumptions
• Learn options to approach awkward situations
• Discover how to choose the best response in each situation

Course Features: Audio Narration, Video, Job Aids and Reference Materials