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Home > Marketplace > Marketing/Sales > Sales Training > Five Star Selling Course

Five Star Selling Course

Five Star Selling Course

Prime 5.0

Created by   TrainingABC

Category   Marketing/Sales   >   Sales Training

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Duration 0 minutes
Audience Employees

Description

This course will take your sales associates through the the basics of selling in retail.  Set in a variety of retail environments the course shows examples of good and bad sales techniques and gives your employees a simple step-by-step guide to becoming great at retail sales.

This course has five sections that represent each of the five stars.

STAR ONE: Greet the Customer

  • Acknowledge every customer immediately
  • Establish eye contact
  • Approach your customer with a verbal  greeting

 STAR TWO: Determine His or Her Needs

  • Use open ended questions
  • Keep control of the sale
  • Lead the customer
  • Show choices

 STAR THREE: Present Merchandise

  • Use the process of elimination
  • Show merchandise that you feel your customer would like
  • Show coordinating items or accessories
  • Know your products

 STAR FOUR: Validate the Selection

  • Verify the customer is fully satisfied
  • Encourage your customers to try on the merchandise
STAR FIVE: Close the Sale
  • Continue  showing merchandise
  • Show a “keep it in mind” item
  • Thank your customer for the business

This course includes a video an employee quiz.

Languages

English

Skills you'll gain

retail sales selling retail sales

Details to know

Certificate
Bookmark

Five Star Selling Course

Five Star Selling
Five Star Selling

TrainingABC

For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world.   Currently, over 2000 organizations use Trainingabc courses in their training.

Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.

Price per license
$9.95
No. of licenses
Total
$9.95
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