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Online Courses > Professional Development > Leadership & Management > Identifying Needs Course

Identifying Needs Course

Prime 5.0
$85.00

Created by   Pinktum

Category   Professional Development   >   Leadership & Management

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Duration 60 minutes
Audience Employees and Supervisors

Description

A needs analysis forms the basis for every sales conversation. In order to determine the demand, having knowledge of proven questioning techniques is important. Focusing on the easy-to-learn and highly-effective PPF Method, asking the right questions is exactly where this online training comes in. After asking questions about the present, the salesperson asks the customer questions about the past, and then uses future questions to further specify the need.

What you'll learn

Learning how important identifying needs is for the sales process

Determining customer needs in a targeted manner

Categorizing questions and learning how to use them to determine requirements

Identifying requirements that are individually tailored to a specific practice

Understanding customer needs through active listening

Languages

English

Skills you'll gain

Identifying needs Providing clarity Analyzing situations Showing caution Focusing on customer satisfaction

Details to know

Certificate
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Identifying Needs Course

Identifying Needs
Identifying Needs
A needs analysis forms the basis for every sales conversation. In order to determine the demand, having knowledge of proven questioning techniques is important. Focusing on the easy-to-learn and highly-effective PPF Method, asking the right questions is exactly where this online training comes in. After asking questions about the present, the salesperson asks the customer questions about the past, and then uses future questions to further specify the need.

Pinktum

Pinktum provides high-quality, video-based courses focused on Leadership, Communication Skills, and Digital Transformation. Their catalog covers Emotional Intelligence, Conflict Resolution, Team Collaboration, and Change Management, blending psychology and business expertise. Training is interactive and scenario-based, making complex topics easy to apply in practice. Pinktum emphasizes soft skills and workplace culture as critical drivers of professional success. Their content supports organizations in upskilling staff for the modern workplace.
Price per license
$85.00
No. of licenses
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$85.00
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