Emotional Intelligence in the Workplace

Description

The ability to recognize and manage your own emotions and understand them in others is one of the strongest predictors of personal and professional success.

What this course covers:

• Becoming aware of your emotions and their effect on your career
• Managing emotions and channeling them into positive decisions
• Building empathy and active listening, including non-verbal cues
• Giving and receiving constructive feedback
• Apologizing, forgiving, and helping others succeed

You will finish with specific ways to apply emotional intelligence every day.

System Requirements

See System Requirements in the Coggno Knowledge Base

Author

TrainingABC

167 Courses

For 22 years, TrainingABC has provided high quality employee training content to companies, schools and government organizations around the world.   Currently, over 2000 organizations use Trainingabc courses in their training.

Our courses focus on topics like HR compliance, customer service and leadership take complex topics and make them simple by using video. With sleek, modern, high-definition video, the courses break the language of the topic down into layman's terms making it much easier for employees to understand and retain information.