Consultative Selling

Description

Consultative selling starts from the customer's problem rather than your product. Get the diagnosis right and the sale tends to follow.

What this course covers:

• What consultative selling is and how it differs from a pitch
• Uncovering customer needs rather than assuming them
• Questioning and listening to get beneath the stated requirement
• Adding value so the customer sees more than a transaction

For sales professionals who want a needs-led approach to customer conversations.

System Requirements

See System Requirements in the Coggno Knowledge Base

Author

LearningPlanet Limited

131 Courses

LearningPlanet helps build the confidence and skills of your staff members as it provides on-going training refresher skills and knowledge available anytime, anywhere.

In today’s busy environment people want knowledge when they need it rather than waiting for a set training course date.

Staff members often need to know how to do something straight away. They have an angry customer, conflict situation or need a refresher on a key skill instantly. LearningPlanet^® allows them to do that.

Our courses are designed to be short sharp and to the point removing all the usual waffle and padding other courses offer.  You will receive a workbook to personalise the learning to your individual business environment and have a record of learning that you can refer back to.  Upon completion of each course you will also receive a LearningPLanet certificate of completion.