US Workplace Harassment and Discrimination (7th Ed.) (California Manager, Retail)

It builds awareness of the harm harassment causes to the person targeted, to coworkers nearby, and to the organization as a whole, and it keeps the scenario set short and current rather than relying on the older examples used in the prior edition.

It reflects updated guidance from the US Equal Employment Opportunity Commission rather than older material, and it treats getting help as a process that continues past the initial report, not a single phone call.

It distinguishes a manager's responsibility to keep the workplace free of harassment and to act on concerns right away, and it holds a manager to a higher standard than a bystander, since looking the other way is itself a failure to act.

This retail version builds its scenarios around real workplace situations: the scenarios center on the sales floor, where customer interactions are treated with the same weight as coworker conduct, and the scenarios address seasonal and part-time hires who cycle through a store during peak periods.