US Workplace Harassment and Discrimination (6th Ed.) (Delaware Non-Manager, Hospitality)
45 min! Run Time
Employees
only
of Completion
What you'll learn
Description
This course allows learners to select American English or Latin American Spanish.
Given continued challenges with disrespectful conduct in the workplace, this training focuses on sexual and other harassing conduct. Through scenarios, it addresses the importance of respectful conduct toward coworkers and benefits that preventing and addressing harassment and discrimination can provide.
The training focuses on the ways that individuals are subject to or engage in questionable conduct and the harm this causes to a workplace culture. It also presents ways that everyone can raise concerns or otherwise address this conduct in a responsible manner.
It includes exercises to promote learning and skill building for recognizing and responding to improper behaviors and supporting a workplace that promotes respectful conduct. This version is designed for non-managers in Delaware.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
US Workplace Harassment and Discrimination (6th Ed.) (Delaware Non-Manager, Hospitality)
Frequently Asked Questions
Two things stand out: it defines sexual harassment and explains how it can create a hostile work environment for anyone nearby, not only the person targeted, and it explains how a quid pro quo dynamic arises when someone ties job benefits or penalties to a romantic or sexual relationship.
It explains how to recognize when a coworker's behavior has crossed from awkward into harassing. It also reassures employees that raising a concern in good faith is protected, even if the investigation finds nothing.
It explains that raising a concern in good faith is protected, even if the underlying complaint isn't substantiated. It further it addresses how retaliation can be subtle, such as a shift change or a cold shoulder, not just an obvious punishment.
This hospitality version builds its scenarios around real workplace situations: the scenarios focus on guest-facing roles, where a customer's conduct toward staff is treated as seriously as a coworker's, and the scenarios cover late-night and seasonal shifts, when fewer supervisors are on site and informal norms can take over.
The core lessons are the same hospitality-focused, non-manager material; what changes from one edition to the next is just which state's name it's scoped to, here Delaware.
This course allows learners to select American English or Latin American Spanish.
Given continued challenges with disrespectful conduct in the workplace, this training focuses on sexual and other harassing conduct. Through scenarios, it addresses the importance of respectful conduct toward coworkers and benefits that preventing and addressing harassment and discrimination can provide. The training focuses on the ways that individuals are subject to or engage in questionable conduct and the harm this causes to a workplace culture. It also presents ways that everyone can raise concerns or otherwise address this conduct in a responsible manner. It includes exercises to promote learning and skill building for recognizing and responding to improper behaviors and supporting a workplace that promotes respectful conduct. This version is designed for non-managers in Delaware.