US Workplace Harassment and Discrimination (6th Ed.) (General Manager, Hospitality)
45 min! Run Time
Employees
only
of Completion
What you'll learn
Description
This course allows learners to select American English or Latin American Spanish.
Given continued challenges with disrespectful conduct in the workplace, this training focuses on sexual and other harassing conduct. Through scenarios, it addresses the importance of respectful conduct toward coworkers and benefits that preventing and addressing harassment and discrimination can provide. The training focuses on the ways that individuals are subject to or engage in questionable conduct and the harm this causes to a workplace culture.
It also presents ways that everyone can raise concerns or otherwise address this conduct in a responsible manner. It includes exercises to promote learning and skill building for recognizing and responding to improper behaviors and supporting a workplace that promotes respectful conduct. This version is designed for managers in states without general harassment training requirements.
System Requirements
See System Requirements in the Coggno Knowledge Base
Author
US Workplace Harassment and Discrimination (6th Ed.) (General Manager, Hospitality)
Frequently Asked Questions
Two things stand out: it defines sexual harassment and explains how it can create a hostile work environment for anyone nearby, not only the person targeted, and it outlines the sanctions an organization can impose and the remedies available to someone who was targeted.
It emphasizes that a manager who receives a complaint is expected to act on it, not set it aside. It also covers a related point: it reminds managers that retaliating against someone who raised a concern is itself a violation.
No — it's the baseline edition in a series that also includes state-specific versions; this one is built for managers in states without a general harassment-prevention mandate.
It explains that raising a concern in good faith is protected, even if the underlying complaint isn't substantiated. It also notes that a policy against retaliation only works if people believe it will actually be enforced.
This hospitality version builds its scenarios around real workplace situations: the scenarios focus on guest-facing roles, where a customer's conduct toward staff is treated as seriously as a coworker's, and the scenarios examine tipped positions, where a guest's influence over income can make staff hesitant to speak up.
This course allows learners to select American English or Latin American Spanish.
Given continued challenges with disrespectful conduct in the workplace, this training focuses on sexual and other harassing conduct. Through scenarios, it addresses the importance of respectful conduct toward coworkers and benefits that preventing and addressing harassment and discrimination can provide. The training focuses on the ways that individuals are subject to or engage in questionable conduct and the harm this causes to a workplace culture. It also presents ways that everyone can raise concerns or otherwise address this conduct in a responsible manner. It includes exercises to promote learning and skill building for recognizing and responding to improper behaviors and supporting a workplace that promotes respectful conduct. This version is designed for managers in states without general harassment training requirements.