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How to ListenSpeak™

Author: Dan Strongin, ASQ CMQ/OE

Category: Online Business Training > Soft Skills

The Problem: You find yourself and others raising their voices in exasperation, repeating "I SAID.... WHY DIDN'T YOU LISTEN?" Orders are misunderstood, mistakes happen, people's feelings get hurt and you don't know why. Too much time and energy is spent on repeating things. The Solution: Li...

Keywords: listening skills, communication skills, soft skills, business skills, Active Listening, ListenSpeak

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# Licenses 1 10 50 251 501 1001 5001
Included Modules:
  • 42276

    ListenSpeak™ Talking is not communicating. To communicate, you have to choose your words with the other person in mind, because it's not what we say, but what the other person hears and understands that matters.

  • 42291

    ListenSpeak™ Exercizes Exercizes so you can take what you have learned in the abstract and see just how difficult it can be at first when putting into practise, so when you have to for real, it too will be second nature.

  • 42426

    ListenSpeak™ for Marketing ListenSpeak™ as a concept grew out of my experience working with some pretty strong personalities who had difficulty understanding that to market and sell something, you have to talk in the language the person you want to sell to understands.

  • Icon-pdf
  • ListenSpeakâ„¢ Handout

    A handout summarizing the course for you too keep and refer back to from time to time.

  • 939.05 KB
  • Icon-pdf
  • ListenSpeakâ„¢ Checklist

    To help you prepare when you have to tell someone something and you want to be prepared, and as a memory aid.

  • 887.42 KB
  • Icon-pdf
  • ListenSpeakâ„¢ Exercizes

    So you can have a printed version when setting up practice.

  • 940.74 KB