Online Courses Professional Development Marketing Communicating Effectively

Communicating Effectively

Created by: Strategy to Revenue

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English

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Self-Paced
Finish in
90 mins!

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What you'll learn

In this course, you will learn the principles of effective communication and best practices for six different channels used in business.

Skills covered in this course

sales selling salesperson communication communication skills Interpersonal Communication face-to-face email Phone Telephone video call videoconference message messaging writing persuasion

Communication is the heart of sales. Are you communicating as effectively as you could be? In all communication channels? This comprehensive seven-part course explores effective communication, with a focus on sales and business, to enable you to have the impact you want on buyers, team members and others.

Seeing the Big Picture: Sets the foundation by presenting a model of how communication works.
Communicating Face-to-Face: Covers the importance of active listening, picking up on nonverbal cues, and asking the right types of questions.
Making Great Phone Calls: Explores how to communicate effectively when you can't see the other person and all you have is tone of voice to clue you in on their state of mind.
Adapting to Video Calls: Illustrates how to adjust your communication when on a video call and provides a set of best practices.
Writing Persuasively: Reveals the secrets of great business writing and a step-by-step process for getting the right words to appear on paper (or your screen).
Using Email to Influence: Additional rules and techniques to make your emails more effective.
Mastering Instant Messaging: Explores this newer form of business communication and some of the best practices that have evolved.

Author

Strategy to Revenue

33 Courses

We’re an experienced group of sales and marketing leaders, and education and coaching stalwarts. We’ve all held senior positions at global corporations, or rolled up our sleeves to turn start-ups into successful international businesses, and in many cases we’ve done both.

Communicating Effectively

Communicating Effectively 1 - Seeing the Big Picture

Discover how human communication works at a macro level, verbal and non-verbal cues, what effective communication looks like and the barriers to effective communication

Communicating Effectively 2 - Communicating Face-to-Face

Discover the advantages and disadvantages of in-person communication, Active listening and appropriate response, and questioning techniques.

Communicating Effectively 3 - Making Great Phone Calls

Communication skills that translate well over to phone calls, communicating without non-verbal cues, effective calls, and managing phone calls.

Communicating Effectively 4 - Adapting to Video Calls

The advantages of video calls, how to address distractions, best practice call settings, preparations

Communicating Effectively 5 - Writing Persuasively

Explains how written communication differs from other forms, describes the benefits of written communications, best practice for written communications, Structure and effective writing process

Communicating Effectively 6 - Using Email to Influence

The right and wrong times to use email as a communication method in sales engagements, ensuring positive context, best practice emails

Communicating Effectively 7 - Mastering Instant Messaging

Using Instant Messaging in sales engagements

Helping businesses stay compliant since 2007

You can also gain access to this course with a Coggno Prime Subscription

Price per license

$19.95

No. of licenses

Total

$19.95

Communicating Effectively

What you'll learn

Skills covered in this course

Overview

Included Modules

Description