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Effective Complaint Handling Course
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Effective Complaint Handling Course

Author: SilkWeb Consulting & Development LLC

Category: Online Business Training > Soft Skills

Dissatisfied customers can become irrational, irate and even abusive towards Customer Service Representatives. Organizations need to be able to address the needs of such customers in a professional and positive manner. This course describes how to properly support an irrational customer, handle e...

Keywords: Effective Complaint Handling, Customer, Customer Care, business, soft skills

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$12.00

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Total Payment Required$12.00 Add to Cart
Discounted Price $12.0 $8.0 $6.0 $4.0 $4.0
# Licenses 1 101 251 501 1001
Included Modules:
  • Effective Complaint Handling

    Effective Complaint Handling Dissatisfied customers can become irrational, irate and even abusive towards Customer Service Representatives. Organizations need to be able to address the needs of such customers in a professional and positive manner. This course describes how to properly support an irrational customer, handle e... more