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Author: LearningPlanet Limited
In part two of this course there are five criteria focused on in this module that will help give you a leading edge in telephone skills. This is particularly useful if you are in a contact center. Areas covered in both parts of this course include: call greeting, professionalism, adding value ...
In this 10 minute video module we will be covering the following areas:
Award Winning Telephone Criteria PT2 In part two of this course there are five criteria focused on in this module that will help give you a leading edge in telephone skills. This is particularly useful if you are in a contact center. Areas covered in both parts of this course include: call greeting, professionalism, adding value t... more
Award Winning Telephone Criteria PT2
Use this workbook for award winning telephone criteria pt2 in conjunction with the 10 minute interactive video module award winning telephone criteria pt2.
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LearningPlanet helps build the confidence and skills of your staff members as it provides on-going training refresher skills and knowledge available anytime, anywhere.
In today’s busy environment people want knowledge when they need it rather than waiting for a set training course date.
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