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    Prime
    Telephone Techniques: Angry Callers

    Professional Development

    Telephone Techniques: Angry Callers

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 873 views 4 min Certificate Employees
    Prime
    Telephone Techniques: Taking Messages

    Professional Development

    Telephone Techniques: Taking Messages

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 920 views 4 min Certificate Employees
    Prime
    Telephone Techniques: Hold, Please

    Professional Development

    Telephone Techniques: Hold, Please

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 814 views 3 min Certificate Employees
    Prime
    Telephone Techniques: Taking Calls

    Professional Development

    Telephone Techniques: Taking Calls

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 890 views 5 min Certificate Employees
    Prime
    Telephone Techniques: Greetings

    Professional Development

    Telephone Techniques: Greetings

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 934 views 3 min Certificate Employees
    Prime
    Customer Service Basics

    Professional Development

    Customer Service Basics

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 884 views 7 min Certificate Employees
    Prime
    Representing Your Brand

    Professional Development

    Representing Your Brand

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 832 views 8 min Certificate Employees
    Prime
    Customer Service Later (Stop Exceeding Expectations)

    Professional Development

    Customer Service Later (Stop Exceeding Expectations)

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 846 views 5 min Certificate Employees
    Prime
    When the Customer Isn't Right: Retail Conflict for Managers

    Professional Development

    When the Customer Isn't Right: Retail Conflict for Managers

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 1,059 views 5 min Certificate Employees
    Prime
    Customer Service for Field Service Technicians

    Professional Development

    Customer Service for Field Service Technicians

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 1,332 views 11 min Certificate Employees
    Prime
    Call Center Training: Escalating Issues

    Professional Development

    Call Center Training: Escalating Issues

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 1,276 views 6 min Certificate Employees
    Prime
    Call Center Training: Handling Angry Callers

    Professional Development

    Call Center Training: Handling Angry Callers

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 1,452 views 5 min Certificate Employees
    Prime
    Call Center Training: Troubleshooting

    Professional Development

    Call Center Training: Troubleshooting

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 1,357 views 5 min Certificate Employees
    Prime
    Call Center Training: Phone Etiquette

    Professional Development

    Call Center Training: Phone Etiquette

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 1,238 views 5 min Certificate Employees
    Prime
    Call Center Training: Skills of the Customer Service Representative

    Professional Development

    Call Center Training: Skills of the Customer Service Representative

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 1,814 views 4 min Certificate Employees
    Prime
    Call Center Training: Duties of the Customer Service Representative

    Professional Development

    Call Center Training: Duties of the Customer Service Representative

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 1,777 views 7 min Certificate Employees
    Prime
    Aggressive Driving

    Transportation Compliance

    Aggressive Driving

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 1,425 views 5 min Certificate Employees
    Prime
    Commercial Driver's License: Vehicle Inspections

    Transportation Compliance

    Commercial Driver's License: Vehicle Inspections

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 1,283 views 5 min Certificate Employees
    Prime
    Commercial Driver's License: Accident and Fire Procedures

    Transportation Compliance

    Commercial Driver's License: Accident and Fire Procedures

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 1,577 views 7 min Certificate Employees
    Prime
    Commercial Driver's License: Transporting Hazardous Materials

    Transportation Compliance

    Commercial Driver's License: Transporting Hazardous Materials

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 1,684 views 8 min Certificate Employees
    Prime
    Commercial Driver's License: Hazardous Driving Conditions

    Transportation Compliance

    Commercial Driver's License: Hazardous Driving Conditions

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 1,950 views 9 min Certificate Employees
    Prime
    Commercial Driver's License: Transporting Cargo

    Transportation Compliance

    Commercial Driver's License: Transporting Cargo

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 1,927 views 5 min Certificate Employees
    Prime
    Commercial Driver's License: Basic Vehicle Control

    Transportation Compliance

    Commercial Driver's License: Basic Vehicle Control

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 2,068 views 14 min Certificate Employees
    Prime
    Commercial Driver's License: CDL Overview

    Transportation Compliance

    Commercial Driver's License: CDL Overview

    by HSI - Health & Safety Institute $9.95
    Top Author
    5.0 2,147 views 8 min Certificate Employees