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Telephone Etiquette Course

Telephone Etiquette Course

Author: TrainingToday Marketplace

Category: Online Management/Leadership Training > Soft Skills

Communication over phone needs to be effective, as it is important for any organization to provide quality customer support in order to grow and retain its customer base.   The main objective of Telephone Etiquette training session is to help you learn about telephone etiquette.   By ...

Keywords: training session

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Total Payment Required$23.00 Add to Cart
# Licenses 1 101 251 501 1001 1001
Discounted Price $23.00 $21.00 $19.00 $18.00 $16.00 $16.00
Included Modules:
  • Telephone Etiquette

    Telephone Etiquette The main objective of this session is to help you learn about telephone etiquette. By the time the session is over, you should be able to understand why telephone etiquette is important in your job; project a professional image on the phone when you make and receive calls; handle holds, transfers... more