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Author: TrainingToday Marketplace
Communication over phone needs to be effective, as it is important for any organization to provide quality customer support in order to grow and retain its customer base. The main objective of Telephone Etiquette training session is to help you learn about telephone etiquette. By ...
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Telephone Etiquette The main objective of this session is to help you learn about telephone etiquette. By the time the session is over, you should be able to understand why telephone etiquette is important in your job; project a professional image on the phone when you make and receive calls; handle holds, transfers... more
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