Understanding the importance of the initiator's role.
ILO requirements of fair discipline.
Understanding the disciplinary code.
The difference between discipline and poor work performance.
Issuing warnings.
Investigating an incident.
Rules of evidence.
Drafting charges.
Preparing witnesses.
Preparing evidence.
Preparing opening and closing arguments.
Cross examination and evidence in chief.
Presenting a case at a disciplinary hearing.
Post disciplinary hearing action.