How to ListenSpeak™
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30 mins!
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Description
Author
Who is Dan Strongin, ASQ CMQ/OE?
Marketing, Strategy, and Innovation Specialist for State Marketing Boards and Private Companies, 5 Star Chef, Supermarket Executive, certified by the American Society for Quality as a Manager of Quality and Organizational Excellence, founding member of the Deming Collaboration, author of "REAL" and "RECIPE FREE: The Craft Behind The Art of Cooking: on Working." and creator of online courses, workgroups and information products, he helps people transform their business into a healthy, well run company: a team of well-trained willing workers driven by pride and joy in work, with more and more loyal customers, higher sales and long-term magical profits.
"I do not pretend to be 'the expert' in your business, you are, but I can help with the tools you need to understand and manage better." Dan
Standing on the shoulders of a Management Philosophy that drives some of the most amazing companies in the world, he is effective, a great listener with incredible depth of experience, and is fun. But don't take our word for it, visit his Testimonials page and see what others say about him.
How to ListenSpeak™
Exercizes so you can take what you have learned in the abstract and see just how difficult it can be at first when putting into practise, so when you have to for real, it too will be second nature.
ListenSpeak™ as a concept grew out of my experience working with some pretty strong personalities who had difficulty understanding that to market and sell something, you have to talk in the language the person you want to sell to understands.
Talking is not communicating. To communicate, you have to choose your words with the other person in mind, because it's not what we say, but what the other person hears and understands that matters.