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Workplace Diversity (Course)
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Workplace Diversity (Course)

Author: CTP Training Solutions

Category: Online Business Training > Organizational Behavior

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Your participants will be able to use strategies for removing barriers and stereotypes, and to encourage diversity in the workplace and even through their community. The Workplace Diversi...

Keywords: diversity, employee engagement, HR, Management, leadership, personal development, professional development

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  • Workshop Objectives: • Explain the definition, terms and history of diversity • Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives • List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community • Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength • Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination • Understand and respond to personal complaints, and develop a support system to manage the resolution process • List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action

Included Modules:
  • Workplace Diversity

    Workplace Diversity With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Your participants will be able to use strategies for removing barriers and stereotypes, and to encourage diversity in the workplace and even through their community. The Workplace Diversi... more