Description

This is the first of 3 Modules of “Performance Management for Retail Managers.”  The student will learn about and discover:

•       Why Goal Setting is Important

•       Motivating Factors For Employees

•       Causes of Employee Dissatisfaction

•       The Difference Between Expectations vs. Goals

•       Rules to Follow When Establishing Goals

•       The SMARTER Method of Goal Setting

•       Why Goal Setting Fails

•       One-Minute Coaching Methods

This Module may be purchased individually, but it is recommended that the user purchase the “Performance Management” Bundle.  The user receives a 30% discount when purchasing the 3 Modules together.

Target Audience: Retail Managers, Retail Field Managers, Retail Managers In-Training

Course Length: 30-45 minutes