Write Better Email Introduction Course

I. Introduction
A. Welcome & Course Objectives
B. The Problem With Email
C. What Can Be Done
D. True Communication
II. The Best Uses for Business Email
A. The Four Best Uses for Business Email
B. Informational Email Example
C. Poor Uses for Email in the Workplace
III. Best Practices in Writing Business Email
A. Subject Line Strategies
B. Attention-Getting Subject Line Examples
C. Strategies That Get Email Read
D. Strategies That Get Email Acted Upon
IV. Quiz & Closing Thoughts
A. Quiz
B. Closing Thoughts