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Managing Customer Needs Course

Managing Customer Needs Course

Prime 5.0

Created by   LearningPlanet Limited

Category   Marketing/Sales   >   Other

Duration 0 minutes
Audience Employees

Description

In this 10 minute video module, we explain the importance of managing the needs of your customers and ways in which you can do that. It starts with good listening and understanding your customer so you can lead them to the best outcome. There is a workbook for this video

Languages

English

Details to know

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Managing Customer Needs Course

Managing Customer Needs
Managing Customer Needs

Attachments:

Managing Customer Needs Workbook  (800 KB)
Managing Customer Needs Workbook  (380 KB)

LearningPlanet Limited

LearningPlanet helps build the confidence and skills of your staff members as it provides on-going training refresher skills and knowledge available anytime, anywhere.

In today’s busy environment people want knowledge when they need it rather than waiting for a set training course date.

Staff members often need to know how to do something straight away. They have an angry customer, conflict situation or need a refresher on a key skill instantly. LearningPlanet® allows them to do that.

Our courses are designed to be short sharp and to the point removing all the usual waffle and padding other courses offer.  You will receive a workbook to personalise the learning to your individual business environment and have a record of learning that you can refer back to.  Upon completion of each course you will also receive a LearningPLanet certificate of completion.

Price per license
$9.50
No. of licenses
Total
$9.50
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